Teamleader Customer Service Warehousing

Department: Customer Service
Location: MOL Logistics (Netherlands) Tilburg

MOL Logistics EMEA is part of Mitsui O.S.K. Lines, Ltd, a leading listed global player in transport and logistics. The foundations of our current organisation were laid in Tilburg in 1919. From three offices in the Netherlands we work closely with our colleagues worldwide. We have reliable knowledge of sea freight, air freight, warehousing, road transport, rail transport, customs regulations, fiscal activities and solutions for chain logistics. Our way of working is characterised by our customer focus, the level of our professional and proactive service and our integrated approach to supply chain logistics.

Your role as Teamleader Customer Service Warehousing

For our department Customer Service Warehousing we are looking for a Teamleader. As Teamleader, you will report directly to the Branch Manager Warehousing and lead a stable team of 10-12 colleagues.  A team that works hard, where colleagues are well attuned to each other and where there is always time for an informal chat.

As Teamleader, you mainly play a directing and coaching role towards the employees in your team. Conducting performance interviews and monitoring individual targets are a nice focus here. You monitor processes, assess and improve where necessary and act as a point of contact. Naturally, you keep your team informed of developments, you are curious about how you can achieve process optimisation in an overarching manner with other departments and you maintain relationships with customers. We find it important that you have experience within the logistics and transport sector, as this will enable you to think along with us about the various solution possibilities.

It remains extremely important that, when the workload demands it, you support your team in carrying out operational tasks.

What does this job entail?

You get pleasure from coaching and developing your team. Managing is second nature to you and `you-take-one-for-the-team`. If it is necessary to support your team operationally, you do not hesitate to do so and are happy to do so. The fact that they flourish and develop makes your day a success. You like to think process-oriented and you have a clear vision on process improvement. You are a sparring partner for your team and the Branch Manager Warehousing. In times of development, change and pressure, you know how to take your team along with you with pleasure and enthusiasm.

  • HBO work and thinking level
  • Preferably at least 5 years of relevant work experience, preferably in the logistics industry
  • Management skills
  • Service-oriented and customer-oriented attitude
  • Flexible and organisationally strong
  • Process-oriented insight
  • Team player

Requirements of this vacancy

As you can see, there is a lot we expect from you, and of course you will get something in return. Within MOL Logistics there is a warm family culture and there are about 125 colleagues ready to welcome you. After a thorough training program, you will work in an environment where you have the space to develop yourself fully. There is plenty of room for your own ideas and initiative, and we like to give you the confidence to make plans together.

In addition to this pleasant working environment at our headquarters in Tilburg, we offer a competitive salary, a permanent contract for 40 hours, at least 24 holidays and 3.5 ATV days (pro rata). Naturally, a good pension scheme has also been considered.

Employment type: Fulltime
Number of hours: 40h
Your education: HBO werk- en denkniveau
Years of work experience: 5 years

Your future colleagues:

Erkan de Moree

Chief Operating Officer

Freek van der Sanden

Chief Financial Officer

Dirk Vogt

Manager Projects & Break Bulk

Apply now!